Refund policy

RETURNS & RESTOCKING

Let’s be honest: nobody likes return policies. But to keep the lights on and stop people from using us as a free trial service, here’s how it works:

• The Manufacturers Call the Shots: We sell high-end gear made by real factories, which means the manufacturer sets the final return and refund rules, not us. If their policy says "no," our hands are tied.

• The 25% "Buyer's Remorse" Fee: Changed your mind? Ordered the wrong size because you didn't measure? Realized you spent your truck parts money on rent? If you return an item that isn't broken or defective, expect a 25% restocking fee. Why 25%? Because that is what our distributors and shipping services charge us.

• Defects & Craftsmanship: If the product arrives legitimately broken, defective, or failing due to bad materials/workmanship, the restocking fee is waived. Send us proof, and we’ll get you taken care of under the manufacturer’s warranty process.

• rma@truckguy.pro